Ultimate Ears hand-makes every custom personal monitor to perfectly fit your ear. In order for us to do this, you will need to schedule an appointment with a trained audiologist to make impressions of your inner ear. We use this impression to build a unique speaker casing that completely mimics your ear.

Instructions For Your Audiologist Appointment

1. Find an audiologist that is familiar with the process of making an open mouth impression, full shell with a CIC canal. If the audiologist isn’t familiar with the process, Ultimate Ears recommends finding another audiologist. 
   Call and make an appointment once you’ve found a suitable audiologist. 

2. For your appointment, please print out the ear impression instructions for your audiologist as a helpful guideline.

3. Upon completion of the ear impressions the audiologist will give you your ear impressions in a small box. Please place your order confirmation and ear impressions in a suitable box that will protect the impressions while in transit.

4. Ship your order confirmation and ear impressions to the following address.

Ultimate Ears
Attn: Lab
5 Jenner, Suite #100
Irvine, CA 92618
(800) 589-6531

We will begin the manufacturing of your custom personal monitors on the first business day we receive your ear impressions.

Download Audiologist Instructions 
 

Find Your Audiologist

Please use our searchable database to find an Ultimate Ears recommend audiologist near you.

If this search did not produce an audiologist near you, please try the Sonus Network.