Last updated: November 2023
This privacy notice explains how Logitech collects and uses personal data from visitors to its web and mobile sites that link directly to this notice (collectively “Sites”). Your personal data is controlled by Logitech Europe S.A. (collectively “Logitech”, ''We” and “Us”).
If you call us, send us an email, or fill out a form on one of our Sites, we use the information you provide to respond to your request or to otherwise communicate with you or assist you. If you make purchases through our Sites, we may collect data necessary to process your order, such as your shipping address, products ordered, and your contact information.
When you access our Sites, depending on your opt-in choices, certain information about your computer or mobile device is shared with us, which may include the activities you perform on our Sites, the type of hardware and software you are using, (such as your operating system or browser), information stored in cookies, IP address, access times, the web pages from which you came, the regions from which you navigate the web page, and the web pages you access. We use this information to better understand the interests of the users of our Sites, to improve our Sites, services, and products.
We do not currently respond to “Do Not Track” signals in browsers as we are trying to provide a customized website experience.
We use the data we collect to provide you with rich, interactive experiences. In particular, we may use data to:
We do not sell your personal data.
We may share your personal data with third parties under certain circumstances. We use affiliated and unaffiliated service providers that help us process personal data to deliver services and run our business subject to strict confidentiality agreements. For example, service providers help deliver the following functions:
|Contact data, Inquiry data
|To help troubleshoot and support products and services
|Contact data, Interactions with website
|To facilitate sales of our products online
|Promotions and Relevant News
|Contact data, Cookie data
|To provide information and incentives for our products and services
|Cookie data, Interactions with website
|To enable functionality and features while on our websites
|Cookie Opt-In Manager
|To provide the ability to choose cookies to be allowed on our websites
These companies are required to abide by our data protection and security requirements and are not allowed to use personal data they receive from us for any other purpose.
We may disclose your personal information to
We may share your personal data for purposes of a business deal, or negotiation of a business deal, involving sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, divestiture, joint venture or partnership, or bankruptcy transaction or proceeding.
We also freely use and share aggregated and pseudonymous information for performance and analytics purposes that cannot be used to identify you individually.
We do not knowingly collect or maintain information about persons under 13 years of age. If we learn that information about persons under 13 years of age has been collected on or through the Sites, we will take appropriate steps to delete this information. If you are the parent or legal guardian of a child under 13 years of age who has registered for an account or service on our Sites, please contact us using the contact information below to have that child’s account or service terminated and personal information deleted.
We retain personal data for as long as necessary to provide functionality and fulfill the transactions you have requested, or for other legitimate purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. Because these needs can vary for different data types, the context of our interactions with you or your use of our Sites, actual retention periods can vary significantly.
We use TLS certificates, encryption, data access limitations, anti-virus software, and firewalls to reduce the risk of unauthorized access to personal data. No data transmission over the Internet or any wireless network is entirely secure. Be mindful of security risks when you transmit personal data to us and when you post information in our public forums.
If you would like to report any security issues in any of our products, please fill out the form and required attachments and send it to Logitech Security.
You may request that we update or delete/deactivate certain information pertaining to you.
If we cannot remove some personal information, we will let you know why. If you have subscribed to marketing emails, you may stop the delivery by following the unsubscribe instructions contained in the email received or at the subscription management page on our Site.
You also have the right to request how your data is processed and with whom we share it.
Additionally, if you believe certain information Logitech processes about you is inaccurate, you have the right to have this information corrected.
We will endeavor to respond to your request to review the information we have on file for you within 30 days from receiving such request.
If you have questions, comments, or would like to make a request regarding your data or our Statement, past Statements, and data practices, please contact us at support.logitech.com/response-center or through the following methods:
Phone: +1 646-454-3200
Postal Mail: Logitech Privacy Officer, 3930 North First Street, San Jose, CA 95134 USA
If you are not satisfied with our response, you can refer your privacy complaint or dispute to the relevant state or national data protection authority in your jurisdiction.
This section provides information for users in the European Economic Area (EEA), the United Kingdom (UK) and Switzerland (CH) whose personal data is processed through the use of our Sites by Logitech in the EEA, the UK or Switzerland.
The information you provide may be transferred or accessed by Logitech entities around the world as described in this policy.
Logitech processes personal data for one or more of the lawful bases specified below:
If you are a Logitech customer within the EEA, the UK or CH, you may have the rights described below with respect to Logitech’s processing of your personal data.
Where processing is based on consent, you have a right to withdraw consent at any time. Use of our Sites and our products as described in Logitech Privacy Statements is voluntary.
In compliance with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF), Logitech commits to resolve DPF Principles-related complaints about our collection and use of your personal information. EU and UK and Swiss individuals with inquiries or complaints regarding our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF should first contact Logitech.
To invoke any of these rights and resolve enquiries or complaints, please fill out the form here. You may also contact us via phone, email, or postal mail by using the contact information below:
Phone: + 1-646-454-3200
Postal Mail: Logitech Privacy Office EMEA, Logitech Ireland Services Limited, City Gate Plaza Two, Mahon, Cork, Ireland
Data Protection Officer (DPO): You may contact our DPO by emailing email@example.com.
In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Logitech commits to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (DPAs) and the UK Information Commissioner’s Office (ICO) and the Gibraltar Regulatory Authority (GRA) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF.
You have the possibility, under certain conditions, to invoke binding arbitration for complaints regarding DPF compliance not resolved by any of the other DPF mechanisms. For additional information, please visit https://www.dataprivacyframework.gov/s/article/ANNEX-I-introduction-dpf?tabset-35584=2
We will only transfer your personal data from the EEA, the UK and CH to countries outside these, on the basis of appropriate safeguards. When Logitech transfers data internationally we rely on i) Adequacy Decisions as adopted by the European Commission on the basis of Article 45 of Regulation (EU) 2016/679 (GDPR and UK GDPR), ii) Standard Contractual Clauses as issued by the European Commission, these agreements are available upon request to firstname.lastname@example.org.
Logitech has responsibility for the processing of personal information it receives under the DPF Principles and subsequently transfers to a third party acting as an agent on its behalf. Logitech shall remain liable under the DPF Principles if its agent processes such personal information in a manner inconsistent with the DPF Principles, unless Logitech proves that it is not responsible for the event giving rise to the damage.
The Federal Trade Commission (FTC) has jurisdiction over Logitech’s compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF.